Effective Date: September 16, 2024

Nuhtam Medical Clinics (“we,” “our,” or “us”) is committed to protecting the privacy and security of our patients and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, including our website and clinic services.

1. Information We Collect

We collect the following types of personal information from you:

• Personal Identifiable Information (PII): Includes your name, address, email, phone number, date of birth, and other contact details provided during registration or booking.
• Health Information: Medical history, diagnosis, treatment records, and other healthcare-related information needed for providing medical services.
• Payment Information: Includes billing details, payment methods, and insurance information.
• Technical Information: Information about your interactions with our website, including IP address, browser type, device details, and cookies for analytics purposes.

2. How We Use Your Information

We use your personal information for the following purposes:

• Medical Services: To provide you with medical care, diagnosis, and treatments.
• Communication: To communicate with you regarding your appointments, services, and other related matters.
• Billing and Payments: To process payments for services rendered and manage your insurance claims.
• Legal Compliance: To comply with legal and regulatory requirements related to medical records and healthcare standards.
• Improvement of Services: To enhance and improve the quality of our medical services, customer service, and overall clinic experience.

3. Disclosure of Your Information

We may share your personal information with:

• Healthcare Providers: Your health information may be shared with other healthcare providers for coordinated care.
• Payment Processors: To facilitate billing and payment processes.
• Legal Authorities: If required by law or in response to legal proceedings, we may disclose your information to the appropriate authorities.
• Third-Party Service Providers: We may share your information with trusted third-party vendors who assist us in running our website, managing bookings, or providing services. These vendors are bound by confidentiality agreements.

4. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access Your Information: Request access to the personal information we hold about you.
• Correct Information: Request corrections or updates to your personal information if it is inaccurate or incomplete.
• Data Deletion: Request the deletion of your personal data, subject to certain legal obligations related to medical records.
• Opt-Out of Communications: Opt-out of receiving promotional communications by contacting us at care@nuhtamclinics.med.sa.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and improve our website’s performance. You can control the use of cookies through your browser settings, but disabling them may limit your access to certain features of our website.

7. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective upon posting on our website. We encourage you to review this policy periodically to stay informed of how we protect your information.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal data is handled, please contact us at:
Email: care@nuhtamclinics.med.sa

By continuing to use our services after September 16, 2024, you acknowledge and agree to this Privacy Policy.